Welcome to Diagen AS

 

Diagen AS is an innovative company specialized in marketing clinical molecular diagnostic assays and ELISA in combination with automated instrumentation, along with cutting edge solutions for the increasing Life Science market.

 

The products supplied are based on state of the art technology and designed and produced by leading companies in Europe and North America.

Diagen AS undertakes sales, marketing, technical service and provides necessary

support to our customers.

Our products have proven to be powerful tools for professional people, contributing

to improved quality and increased efficiency in the enterprises.

 

Our customers are mainly hospitals, industrial companies, universities, research institutions, along with the food processing industries with its supporting control activities.

 

Diagen AS – a Company with Know-how and Experience

 

The Company was established in 2004 by persons having considerable experience within the fields of clinical diagnostics and Life Science.

 

A market survey previously carried out by the owners concluded that a new company

with fresh ideas could contribute to increased competition and improved access to

equipment in a growing and developing market. Such a company has a potential for supplying top-notch technology to demanding customers and to affordable prices.

 

Within microbiology we observe stricter requirements to quality and approved and documented standard tests on the one hand, and that on the other hand that new, advanced technologies are emerging rapidly. Diagen wants to bridge the gap

between new demands from our Scandinavian customers and advanced technology being available from quality suppliers worldwide thereby contributing to efficient

operations and cost savings.

 

We can offer our customers recognised ELISA tests from among others AniLabsystems. The application of real time PCR is increasing steadily among our customers. In cooperation with Cepheid, an active and competitive company, Diagen contributes with instrumentation and approved tests in this segment of the market.

Diagen puts much emphasis on understanding the needs of the customers and constantly tries to gain a deeper understanding of the mechanisms involved.

 

New technology in the field of molecular biology is about to revolutionise our understanding of the humane genome. RNA Interference is already in use in many projects in vitro. Dharmacon, the world’s leading supplier of siRNA, miRNA and RNAi related products, performs cutting edge RNAi in terms of libraries, array systems and in vivo analysis.

 

Protein research is the core of most research facilities in this segment.

Innovative. Technically superior. Creative. Reliable. These are words researchers use to describe Pierce, a pioneer and leader in many research disciplines including protein chemistry, sample handling, immunology and chromatography.

 

The interest and demand for knowledge in our area of work is high and we are active in setting up meetings where specialists from customers and suppliers can come

together and discuss topics of common interest.   

 

 

                                  Technical Service 

 

Instruments based on advanced technology and fine mechanics, even though designed for high reliability, will benefit from systematic preventive maintenance as recommended by the supplier. Particularly systems for routine diagnostics need to have an extremely high degree of availability. In support of this goal it is necessary to organise a maintenance system, which will give fast feedback in case of faults or abnormal operation such that corrective action can be implemented as soon as possible. Key words in this connection are response time, troubleshooting, spare parts and components. After proper training, first line of maintenance may be done by the customer. The second line of maintenance may be done at Diagen and the third line of maintenance at the premises of the supplier.

We usually recommend that the customer enter into a service contract with Diagen.

Such a contract can be tailored to the needs of the customer.

Training courses are offered to service personnel when needed.

We recommend that service personnel from the customer take active part during installation and start-up of a new system.

 

Our responsibility does not end when a new system has been installed.